Frequently Asked Questions
I’m Ehsan Adib Shabahang (LMHC, LPC, NCC), a licensed therapist based in Cambridge, Massachusetts. I provide online only therapy for individuals and couples. Here are clear answers to the questions people ask most often before getting started.
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Start Here
You do not need to be in crisis to start therapy. If stress, anxiety, or relationship pain is affecting your sleep, mood, work, or connection, therapy can help. We will clarify your goals and build a practical plan. You can also come in to build habits, boundaries, and confidence.
First sessions are for getting to know you and what brings you in. We will talk about what you want to change, what has helped before, and what feels stuck. You will leave with a clear next step and a sense of how we will work together. You can ask any practical questions too.
Individual therapy is a good fit if you want support with anxiety, trauma, low mood, life transitions, or self-esteem. We will build skills and insight, then practice new ways of thinking and coping. Learn more on the Individual Therapy page.
Most clients start weekly or every other week, then adjust as things improve. The length of therapy depends on your goals, the pace you want, and what you are working on. We will review progress often and adjust.
You can request a first appointment through the scheduling link, and I will follow up with next steps. I offer a brief consultation to help you decide if we are a good fit. Use the Scheduling page to request a time.
Online Therapy
I provide online only therapy at this time. Sessions are held by secure video, so you can meet from home or another private place. If you are unsure about fit for online work, we can talk it through. Learn more on the Online Therapy page.
Sessions use a secure, HIPAA-aligned video platform. I will not record sessions, and I recommend you join from a private space with headphones when possible. Confidentiality has a few legal limits, which I explain in your intake paperwork. You can also review the Privacy Notice.
Yes, for practical needs like scheduling, forms, and quick updates. For privacy, I do not do therapy by text or email, and I may not respond right away. If you need urgent help, use emergency resources. We can plan ahead for support between sessions.
Couples Therapy
Couples therapy can help with communication, conflict, trust, intimacy, and feeling distant. We will slow down the cycle you get stuck in and build safer, clearer conversations. Learn more on the Couples Therapy page.
Yes. We focus on communication, values, shared goals, and how to handle conflict. We also look at patterns from past relationships or family that may show up now. The goal is a stronger plan for the life you are building together.
SRRT is a couples framework I developed to improve self-awareness and connection. You learn to notice triggers, name what you need, and respond with more choice instead of autopilot. We use structured exercises to support understanding and repair.
Fees and Insurance
Individual therapy sessions are 50 minutes and cost $200. Couples therapy sessions are 50 minutes and cost $250. Payment is due at the time of session. See the Fees page for details.
I am an out-of-network provider, so payment is due at the time of session. If your plan has out-of-network benefits, I can provide a superbill you may submit for possible reimbursement. See the Fees and Insurance section.
Yes. If you are uninsured or choosing not to use insurance, you can request a Good Faith Estimate before we start. It is an itemized estimate of expected costs based on a typical plan. You can ask for an updated estimate anytime.
Policies and Privacy
If you need to cancel or reschedule, please give at least 24 hours notice. Late cancellations and no-shows are usually charged because that time is held for you. See the Policies page for details.
Cambridge and Safety
I am based in Cambridge, Massachusetts, and online therapy depends on where you are located at the time of session. I can work with clients in Massachusetts and may be able to work with clients in other states in some cases. Contact me with your location and I will confirm what is available.
If you are in immediate danger or think you might harm yourself or someone else, call 911 now. If you are in the U.S., you can call or text 988 for the Suicide and Crisis Lifeline. Therapy is not an emergency service, but we can plan for support in sessions.
My work is evidence-based and skills focused, with room for reflection and meaning. I often blend CBT, DBT skills, mindfulness, and Gottman-informed tools for couples. You can also explore my book, Always and Forever, for practical relationship goals and exercises.
Next steps
Ready to start? Request an appointment. If you are unsure, you can send a message with your questions and your location.
Last updated: December 24, 2025
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Reach out to us via call, text, or email in order to schedule your complimentary 15-minute consultation or to book an appointment. If you are unable to find your preferred therapist through our online booking system or their availability doesn't align with yours, don't hesitate to contact us.
I will go the extra mile to make sure your needs are met and accommodate you to the best of our ability.
